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Vanaura

Help centre

Questions, answered

Are your products certified?

Our herbs are sourced from organically farmed partners and every batch is tested by an NABL-accredited lab for heavy metals, pesticides and microbial load. Individual product pages list the relevant badges.

How long does delivery take?

Orders ship within 1–2 business days. Metro cities usually receive them in 2–4 days, and the rest of India in 4–7 days.

Do you offer cash on delivery?

Yes. Cash on delivery is available on all orders across serviceable PIN codes at no extra charge.

Can I take these alongside medication?

Herbs can interact with medicines. Please check with your doctor or Ayurvedic practitioner first, especially if you are pregnant, nursing or managing a medical condition.

What is your return policy?

Unopened products can be returned within 7 days of delivery. If something arrives damaged or incorrect, write to us and we'll make it right.

How should I store herbs and powders?

Keep them in a cool, dry place away from direct sunlight, and reseal pouches tightly. Use a clean, dry spoon every time.

Still stuck? Write to [email protected] or call +91 98765 43210 (Mon–Sat, 10am–6pm IST).